CQ / Hello World…

A quick introduction: by day, I'm a DevOps Engineer at Red Gate, a software company in Cambridge, UK. Outside of work, I enjoy both amateur radio (hence the callsign, M0VFC) and community broadcast radio at Cambridge 105. This blog aims to span all those interests - so feel free to ignore the posts that aren't relevant!

Feel free to get in touch on Twitter (@rmc47).

73 / Best wishes,
Rob


Off to Bermuda - VP9/M0VFC

18 February 2014 | Comments

Tomorrow morning, I'll be flying off to Bermuda - callsign prefix VP9 - for just over a week, along with Martin G3ZAY, Michael G7VJR and Dom M0BLF.

We'll be active from Thursday 20th to Thursday 28th February, mostly on the higher HF bands, since we're near the top of the sunspot cycle. Bermuda is often active in contests, so we'll pay a good amount of attention to the WARC bands (12/17/30m). The power limit on the island is 150W, so no linear amplifiers are allowed. As a result, we'll probably do quite a bit of CW to make the most of the power we have available.

Equipment wise, we're taking three Elecraft K3 transceivers, and one Kenwood TS590. We're staying with Ed VP9GE, so should have access to his antennas, but we're also taking lightweight verticals and dipoles to augment these and allow us more stations on the air simultaneously.

QSL for VP9/M0VFC, VP9/M0BLF and VP9/G3ZAY should be using Club Log OQRS (preferred) or via our home callsigns. VP9/G7VJR should go via M0OXO. All logs will be uploaded to LoTW as soon as possible.

Some nice new features...

30 January 2014 | Comments

Many companies say they listen to their users' feedback. Often, that seems like a false promise, but sometimes it's for real, and the last couple of days have turned up a few examples of this.

Hardware accelerated FFTs on the Raspberry Pi

Last October Eben Upton, of Raspberry Pi fame, gave a talk at the RSGB Convention. But better than that, he stuck around afterwards and spent quite a while chatting to a few of us, myself and Pete 2E0SQL included.

We spoke about what features the Pi could usefully add to better support Software Defined Radio (SDR) applications, and hardware-accelerated Fast Fourier Transforms (FFTs) were pretty high up the list. If you're not familiar with these, they take a chunk of signal in the time domain, and transform it into the frequency domain - in other words, you give it a chunk of signal, and it breaks it down into frequency components.

This is something that the Pi's rather powerful graphics processor can do much more quickly than its main CPU. Today, they've announced a GPU accelerated FFT library. Thanks all!

Audit of GitHub 2-factor authentication settings

At Red Gate, we use GitHub for source control. This means that someone compromising one of our developers' GitHub accounts potentially gets access to a lot of our source code.

Using 2-factor authentication reduces this risk considerably: not only must an attacker compromise a password, they must also have access to the owner's mobile phone. However, to make this defense effective, we need everyone's accounts to have 2-factor authentication enabled.

Previously, there was no way of doing this automatically, and towards the end of last year, I asked if it would be possible. This week, GitHub announced an API filter to get organization members with 2FA disabled, so now we can automatically nag people who don't switch it on!

Amazon Web Services reserved instance utilization reports

If you use Amazon Web Services, their reserved instances provide a way of significantly reducing the cost of services you use for a long time - you trade an upfront commitment of a year or more for lower hourly rates. However, it's historically been quite tricky to see whether your reserved instances were being used efficiently - something I've spoken to Amazon about before.

Handily then, they've just announced a reserved instance utilization report, which solves the problem neatly for EC2 instance...

All in all, a rather positive week!

Amazon Web Services - Scary good support?

9 January 2014 | Comments

Earlier this afternoon, I tweeted a question about Amazon Web Services:

I'm probably being paranoid, but is there any way of seeing whether an #AWS EC2 reserved instance is actually in use at the moment?

— Robert Chipperfield (@rmc47) January 9, 2014

Less than an hour later, I had an email from AWS support answering my question. But that's not the impressive bit. That email went to our office Information Systems team address - the account I'd used to purchase some reserved instances a little earlier. This means the support folks must have:

  1. Spotted my tweet - which had the #AWS hashtag, but wasn't directed to them specifically. This is more than most companies do.
  2. Looked at my Twitter biography and saw that I worked at Red Gate
  3. Worked out which @red-gate.com AWS account had recently purchased some reserved instances
  4. Open a support case and provide a useful reply

That's very impressive, both from a customer service and joined-up technology point of view.

At the same time, it needs care: when I got the email, it felt a bit weird. I'd asked a question, and had a reply via an unconnected route - it took a while for me to mentally unravel the steps they'd gone through, and it felt a little "stalker-ish".

It's something I've wondered about before - when I was working on a SaaS project, we could often see when customers were experiencing problems with the system, and had to trade off the opportunity to give great support with the surprise someone might feel when you email them unprompted and say "hey, I noticed you just saw this error message, and we're on the case already."